Política de reembolso

Damages and issues
Please inspect your order upon reception and contact us immediately at craftednorse@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we may evaluate the issue and make it right. You may be required to send one (1) or more legible photographs in order to verify. 

Note: we are not affiliated with USPS, UPS, FedEx, or any other shipping and logistics company and cannot be held liable for any damages or delays incurred after a package leaves our hands.

Returns
All sales are final, but under unique circumstances we may offer an exchange or return. We will notify you once we’ve received and inspected photographs, and let you know if the return/exchange is approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at craftednorse@gmail.com.